The Ortus Club - Executive Knowledge Sharing

Tired of losing customers at the first hurdle? Discover how seamless identity experiences can transform your user engagement. IT and CX leaders, join us on Wednesday, May 29th in Jakarta for an exclusive roundtable luncheon, hosted in partnership with Ping Identity. We'll delve into effective strategies for enhancing customer acquisition and retention by optimising identity experiences. Learn how to streamline registration processes, bolster security, and utilise data for a smoother, more secure user journey. Reserve your seat now! https://lnkd.in/gHz9FaKb #PingIdentity #customerexperience #identitymanagement #userengagement #CX #IT #roundtable #OrtusClub #Jakarta

How prepared is your company for a cyber-attack? On Thursday, June 6th, information security, technology, information, risk management, legal, and governance leaders are invited to join Commvault for an exclusive event where you’ll face the challenges of a simulated ransomware attack. Collaborate with industry peers, assume a leadership role, and navigate critical decision points to safeguard your company’s data. Guided by Commvault Security experts, you’ll leave with actionable insights to enhance your disaster recovery plan. Ensure you’re prepared to respond effectively to future cyber threats and connect with fellow industry leaders! Secure your seat now: https://lnkd.in/ghWdm4tz #Commvault #cybersecurity #ransomware #dataprotection #datasecurity

Last night, I attended a private dinner with some of the biggest names in tech, banking, media and advertising, to talk candidly about our experiences with generative AI in the creative sector. Lots of lively discussions around the infinite potential future states - with or 'after' AI - but overall it was interesting to see that regardless of sector, tenure, role or background, we are all optimistic for our industries...but moving cautiously. Huge thanks to The Ortus Club - Executive Knowledge Sharing for a fantastic event, and Superside creative-as-a-service agency for hosting. #AI #generativeAI

Real-time location intelligence technology has the potential to enhance fleet management in an efficient and environmentally friendly manner. With this in mind, operations, logistics, and product leaders in Melbourne gathered for a roundtable luncheon, where they discussed how location data can be leveraged to address fleet management challenges and optimise operations without compromising ethical concerns and data privacy. We express our gratitude to our hosts at HERE Technologies and Amazon Web Services (AWS): Anza Hashmi, Lex Vasdekis, Norbert Rill, and Tony Kelava for making this wonderful event possible! We would also like to thank our distinguished guests: Alex Lilford, Dave Coughlin, Deepak Kumar, George Gioras, Michael Klomp, Saurabh P., Serge Ambrose, and Tony Huang for the valuable insights they have provided this session. Special thanks to our moderator, Nick Bye, for skillfully guiding the discussion! #HEREtechnologies #AWS #locationdata #fleetoperations #datasecurity #environmentalsustainability #roundtable #OrtusClub #Melbourne

With the rise of artificial AI, businesses must utilise AI-driven efficiencies in the workplace to foster a supportive, productive, and inclusive work environment. Technology leaders in Singapore recently convened for a roundtable luncheon to discuss research on AI in the workplace, the transformative opportunities it presents, and how it can be applied to enhance the productivity and well-being of employees. Many thanks to our hosts at Slack: Peter Doolan, Ramesh Gopalkrishna, Revathi Venkatraman, Damian N., Harsha Bennur, Michelle Lim, and Nick Cowling for making this event a reality! Our deepest appreciation to our guests: Danny Thien, Justin Bolilia, Kirill Perfiliev, Mark Anthony Munsayac, Melissa Kee, Roy Yong, Teik Cheng Goh, and Yi Hui Toh. Thank you for joining us in this memorable event. #Slack #artificialintelligence #ai #productivity #workplace #employeetrust #roundtable #OrtusClub #Singapore

To foster trust and loyalty among customers in today’s digital landscape, businesses must implement user-centric security models that provide robust fraud protection measures without compromising the user experience. To address this, IT, cybersecurity, and customer experience (CX) leaders in Hong Kong convened for a roundtable luncheon. They explored how cutting-edge algorithms and automated decision-making can sophisticate cybersecurity measures, thereby building trust and loyalty among users. We would like to thank our guests at Ping Identity: Jessie Wong and Kean Foo T. for making this wonderful event possible! Our appreciation goes out to our distinguished guests: Andrew Pang, Arthur Wong, Benny Ying, Bianca Ho, Charles Lam, Damian Lum, David C., Dicky Wong, Henry YU, Hing On Hui, Johnny Sui Lun Kwan, Johnny Tao, Leo Tsang, masahiro ikeda, Rainnie Ng, Samuel Hon, Shah Irani, and Wilson Leung for sharing their wisdom and expertise. Special thanks to our moderator, Thomas Zhou, for expertly guiding the conversation! #PingIdentity #cybersecurity #IT #fraudprotection #userexperience #cx #roundtable #OrtusClub #HongKong

Modern technology has the opportunity to improve customer experiences, making it beneficial for businesses to utilise digital tools such as cognitive collaboration and data analytics to enhance contact centres. Recognising this opportunity, customer experience (CX) and product leaders in Düsseldorf convened at a roundtable luncheon to explore how digital channels can transform contact centres from basic service points to compelling hubs of customer engagement, setting the stage for businesses to better meet and exceed the evolving expectations of their customers. We’re grateful to our hosts at Webex: Frank Müller, Marc Puschmann and Sven Feldmann for making this wonderful experience a reality! We would also like to thank our distinguished guests: Al Wasir Islam , Heiko Ruth, Jesper Mellenthin, Jost Grünert, Karina Piontkovska, Khaled Popal, Mihai Irinel Popescu, Stella Engels, Strelly Tomboji, Svenja Daniel, and Wolfgang Edel for the valuable insights they have shared during this session. Special thanks to our moderator, Detlev Artelt, for guiding the insightful session! #Webex #customerexperience #customerservice #digitaltransformation #technology #data #roundtable #OrtusClub #Dusseldorf

Last April, we had the opportunity to join industry leaders for a virtual roundtable on "The Evolution of B2B Marketing: Capturing ROI and Driving Results." 🚗📈 We extend our gratitude to all the guests, Kofo Adebiyi, Sachin Masade, Prasanna ., Nikki Webb, Kate Scott, Emma Pownall, Utkarsh Middha, Neda Arouzi, and Aftab Siddiqui, for your insightful inputs, and to the moderator, Maria Elena, for steering the conversation! 📝 Many thanks to The Ortus Club - Executive Knowledge Sharing for having us illustrate the discussion! #Sketchnotes #MindMapping #Sketchnoting #VisualNotes

In an era where the lines of product leadership are increasingly blurring within the ranks of the C-suite, the role of the product leader comes under the spotlight. Product leaders are pivotal in driving change at the top, amid a landscape where other C-suite executives often misunderstand their positions. It was amazing and humbling to sit at the table among these amazing product leaders and learn about the challenges, ways they approach them and reinforce the #customerfirst mindset. Thank you Pendo.io & The Ortus Club - Executive Knowledge Sharing for hosting. #CPO #csuite #productleadership #productmanagement #collaboration #roundtable #OrtusClub #Paris

Vonage concluded its 2nd exclusive roundtable of the year with a focus on conversational marketing, the role of omnichannel and AI in creating new enhanced customer experiences. Once again, we succeeded in attracting some of the leading Swedish companies with profiles from CMOs to Heads of Product & Engineering and folks who are driving AI initiatives at a large scale. Among all the discussions, one thing was evident "the increasing focus on AI driven Voice". We are seeing more and more examples of use cases where Voice is not only considered a preferred channel but is also helping to drive customer engagement and elevating the customer experience. A big thanks to Charlotte Fors Emelie Wedberg Matt Finn in driving this splendid initiative together with The Ortus Club - Executive Knowledge Sharing We would also like to welcome our new marketing super-star Fiona Kurreembukus who will be taking our marketing efforts to a new level in the Nordics. Cheers