Engagely.ai is a leading No code total CX Platform with out-of-the-box CX automation solutions that helps enterprises automate customer support and engagement & thereby creates exceptional customer experiences. With ready-to-use industry specific pre-built AI models, zero-code environment, intelligent analytics and more, Engagely transforms the future of business communication. The platform is a plethora of modern edge business solutions that includes Contact center cloud, Live chat software, AI Agent assist and Automation Cloud which is a comprehensive suite of AI-powered Intelligent Virtual Assistants (IVAs) which automates support and CX workflows to drive personalized, results-oriented conversations across Chat, Voice, and Email. Engagely's transformative Contact Center Cloud automates end to end support and CX workflows with unified customer and agent experience with minimal deployment time and reduced costs. On top of that, upgrading with Engagely Voice Bot can help deliver real-time, human-like conversations in multiple global languages, wide range of dialects, speaking styles and emotions while providing instant, accurate & personalised responses with automated AI powered intelligent speech recognition and response technology. AI Agent Assist is an another great ad-on to the contact center cloud solution which gives an AI edge to agents with intelligent recommendations in every interaction to help solve complex customer issues faster while improving agent efficiency. The Omnichannel platform with its unique action-intent engine can understand customer intents to drive exceptional engagements across 35+ modern enterprise channels and 120 global languages. Engagely.ai has implemented over 100 enterprise-grade bots for renowned organizations across India, Australia, Canada, Mexico, Myanmar, Peru, Philippines, Singapore, South Africa, Thailand, UAE and US.
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Watford, WD196EQ, GB
1207, Damji Shamji Business Galleria, Kanjurmarg(West),
Mumbai, Maharashtra 400078, IN
Amidst rapidly evolving technologies, which solution do you believe businesses find most convenient and valuable today? Cast your vote to uncover insightful trends together! #generativeai #genai #voivebot #voicebots #voiceai #humanagent #customersupport #cxautomation #cx #aisolutions Rohit Mathur Bala Chandrasekaran Smruti Ghude Satish Basavaraj
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As the holy month of Ramadan comes to a close, we extend our warmest wishes to you and your loved ones on the joyous occasion of Eid Al-Fitr! Engagely.ai wishes you a blessed Eid filled with love, laughter, and success! #eidmubarak #eid2024 #eidalfitr #festivevibes Rohit Mathur Bala Chandrasekaran Smruti Ghude Satish Basavaraj
May these auspicious occasions bring abundance, happiness, and success to you and your loved ones. Let's embrace the spirit of new beginnings and celebrate the diversity of our cultures. Happy festivities from Engagely.ai! #gudipadwa #gudipadwa2024 #newyear #festivevibes #engagely #engagelyai Rohit Mathur Bala Chandrasekaran Smruti Ghude Satish Basavaraj
Engagely.ai introduces the ultimate voice bot experience! Our voice bot augmented with Gen AI supports free-flow conversations. No need to wait until it finishes a sentence – our unique feature allows it to pause, listen, understand, and respond while speaking. Experience the difference as our smart voice bot interacts with customers naturally, seamlessly handling queries, interruptions, emotions, and more. Get in touch with our AI expert to know more! #aisolutions #ai #cxautomation #voiceai #voicebot #customersupportautomation #generativeai #genai # #engagely #engagelyai Rohit Mathur Bala Chandrasekaran Smruti Ghude Satish Basavaraj
Engagely.ai wishes you all a blessed Good Friday and a joyful Easter weekend! May this season of renewal bring you peace, joy, and moments of reflection. As we celebrate with loved ones, let's cherish the blessings of hope and new beginnings. #GoodFriday #Easter #Renewal #Joy #Peace #Blessings #engagely #engagelyai
The question no longer revolves around whether Generative AI will transform CX in the banking landscape, but rather how and where to start. Generative AI's potential to revolutionize customer support for banking is immense, marking a significant shift in the industry. For more details on jumpstarting your journey with Engagely.ai's CX automation solutions augmented by Gen AI, pls schedule a demo with our AI expert today! #aisolutions #ai #cxautomation #customersupportautomation #generativeai #genai # #engagely #engagelyai Rohit Mathur Bala Chandrasekaran Smruti Ghude Satish Basavaraj
On this vibrant festival of colors, we celebrate the spirit of joy, unity, and togetherness. At Engagely.ai, diversity is our strength, and Holi is a wonderful reminder of the beauty found in embracing our differences. #HappyHoli #FestivalOfColors #Celebration #Joy #Happiness #Holi2024 #ColorfulCelebration #engagely #engagelyai Rohit Mathur Bala Chandrasekaran Smruti Ghude Satish Basavaraj
Perception vs. Expectation vs. Reality! It's time to delve into the eye-opening reality behind the scenes, prompting companies to take decisive action. Equip agents with the right tools and support to banish the chaos of toggling between files and overwhelming calls. Elevate satisfaction for both customers and agents, propelling organizational success to new heights! Embrace Engagely.ai's Agent Assist Solution to turn the table and redefine the customer support agent story forever!" Get started by connecting with our AI expert today! #aiagentassist #aisolution #customersupportautomation #cxautomation #contactcenter #contactcentersolution #engagely #engagelyai Rohit Mathur Smruti Ghude Satish Basavaraj
When customer support queries aren't routed to the right agent, customers experience frustration due to extended wait times, resulting in a diminished experience. Engagely.ai's Automated Call Distribution feature is a lifesaver! The feature complemented by skill-based routing, swiftly directs queries to the most-suitable agent based on expertise and availability, ensuring prompt resolution. Get in touch with our AI expert to know more about our transformative contact center solution. #contactcentersoftware #contactcentersolution #contactcenterautomation #voiceai #voicebot #engagely #engagelyai Rohit Mathur Smruti Ghude Satish Basavaraj
Imagine the possibilities of harnessing AI to revolutionize industries, drive innovation, and unlock new opportunities. At Engagely.ai, we're not just spectators; we're pioneers, harnessing Gen AI to drive innovation and reshape the future. Dive into the AI revolution with us and unlock boundless possibilities by getting in touch with our AI expert today! #genai #productivityBoom #techinnovation #cxautomation #customersupportautomation #ai #voicebot #chatbot #contactcenterautomation #aisolutions #engagely #engagelyai Rohit Mathur Smruti Ghude Satish Basavaraj