The COVID-19 Pandemic is changing the way every industry operates. Let AQ Services help you prepare and maintain your business readiness during these tough times. We're here to help! With 20 years of experience in measuring and analyzing business touchpoints, we are now using our expertise to help you keep your employees and customers safe, to analyze changes in customer-employee interaction, and to help every business in every industry overcome the challenges we are all facing. For more information, questions, or queries please don't hesitate to contact us at getintouch@aq-services.com, or visit www.aq-services.com. #covid19 #business #businessreadiness #customerexperience #measuring #mysteryshopping #marketresearch #businessinsights
AQ Services International
Market Research
A Global Mystery Shopping Specialist. Our Mission: Driving Frontline Performance.
About us
AQ Services International is about changing the world of customer service, through our mission: 'Driving Front line Performance'. Founded in 2001, AQ has over 19 years of experience. During this time, we have developed the right set of tools and expertise allowing us to customize solutions for different businesses. We have grown into a multicultural company with global reach and local roots and serve clients across the full spectrum of the service industry on all continents. Measure- We help companies like yours grow by providing actionable insights into your front line. We specialize in mystery shopping and audits to help you understand each part of your business process, and pinpoint performance breakdowns related to your customers or business. Act- We go beyond providing insights, and use data to provide actionable solutions. Based on your companies' insights, we create a personalized action plan to address your toughest business challenges. Through state of the art technology and customizable improvement tools, we take action where needed. Improve- At AQ Services, we make our actions count. Our services have shown to result in higher customer & employee satisfaction, more effective & positive coaching options, reduction of operational downtime, an increase in KPI's and much more. In us, you will find willing partners who are as passionate about your business - from front line to bottom line, from your products and services to your customers - as you are. Office Locations: Singapore | Kuala Lumpur | The Hague | Shanghai
- Website
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http://www.aq-services.com
External link for AQ Services International
- Industry
- Market Research
- Company size
- 51-200 employees
- Headquarters
- Singapore
- Type
- Privately Held
- Founded
- 2001
- Specialties
- Mystery Shopping, Audits, Coaching, Mystery Research, Customer Service, Compliance Auditing, and Market Research
Locations
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Primary
20 Maxwell Road
#09-17
Singapore, 069113, SG
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Mauritskade
1
The Hague, South Holland 2514 HC, NL
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Lower Penthouse, Wisma HangSam
No. 1 Jalan Hang Lekir
Malaysia, Kuala Lumpur 50000, MY
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14th Floor China Hong Kong Tower
8 Hennessy Road, Wan Chai
Hong Kong, HK
Employees at AQ Services International
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Jeroen de Koning
CEO at AQ Services International | Delivering Insights to Brands that take Frontline Service Improvement seriously
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Martijn Prins
Teamlead Regional CDD Expert Team bij Rabobank Groep
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Kang Kasun
Sales assistant
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Andrew Yeoh
Business Development Director - Asia Pacific at AQ Services International