CRMNEXT has to its credit the largest CRM implementation in the World with clients ranging from SMEs to Fortune 500 businesses. It eliminates the artificial barriers between human and digital channels, enabling world-class, omnichannel customer interactions by creating customer journeys from digital onboarding through all aspects of assisted services on a single, unified platform. With more than a million financial service associates and a billion customers supported by the platform globally, CRMNEXT effectively recalibrates banks’ potential to grow engagement, drive profitability and deliver innovation. Gartner recognizes CRMNEXT as a leading player in Sales force automation, Service Management and Lead Management. It has set benchmarks in the CRM industry with innovations like Autobot UpgradeTM, Autonoma IntegrationTM and Commutable CloudTM which have brought a paradigm shift in the implementation and total-cost-of-ownership (TCO) of CRM solutions. It is committed to making digital journeys of its customers, simpler and profitable through disruptive innovations.