Add your business to ZipLeaf for free!
 Singapore Business Directory
Clutch Ranks Callbox Among Top 5 B2B Firms in 2 Service Categories

By Callbox Singapore

Clutch Ranks Callbox Among Top 5 B2B Firms in 2 Service Categories

11/02/2017 Clutch, an independent review and research resource, recently released its latest list of leading outbound voice and call center services. The report shows Callbox ranks 4th among top third-party verification companies and 3rd among B2B lead generation firms. The recognition adds to the multiple awards and rankings Callbox has so far garnered this year.
“We’re proud and thrilled that Callbox continues to rank as a top B2B marketing company,” said Rebecca Matias, Callbox’s head of Business Development. “This only goes to show that we continue to deliver the best service to our customers.”Clutch is an independent Washington, D.C.-based rating and review website that helps buyers find top IT and marketing service providers. The site evaluates vendors based on client reviews, company expertise, industry recognition, client/project portfolio, and market impact. Its primary goal is to solve the two-sided problem of matching buyers with the best vendor that fits their needs.
To do this, Clutch relies on their proprietary Leaders Matrix methodology. The Leaders Matrix assesses service providers based on their area of focus and proven ability to deliver. Under the “Ability to Deliver” dimension, client feedback makes up the biggest portion followed by client portfolio then by market presence.
The recent Clutch report covers six outbound call center categories: telemarketing, third-party verification, collections, B2B lead generation, B2B appointment setting, and surveys. Clutch gives Callbox a total score of 32.4, placing the company at the 4th and 3rd places under the third-party verification and B2B lead generation categories, respectively.
Clutch
Drilling down further on the Leaders Matrix, Callbox recorded 15 points for reviews (top score was 16.8), 7.8 points for customer/experience (top score was 8.6), and 9.6 points for market presence (which was the top score).
“Clutch’s ranking lean more toward customer feedback,” adds Rebecca. “So, reaching the top 3rd and 4th spots on the list really says a lot about the level of satisfaction we bring to our customers.”Throughout 2017, Callbox has consistently earned a spot in the top lead generation companies lists compiled by major ranking and reviews sources. TechnologyAdvice cited Callbox as one of its top 5 outsourced marketing picks, while Comparakeet gave Callbox a near-perfect 9.6-point score for lead generation services.

About This Author

Callbox Singapore

Callbox Singapore

Founded in 2004, Callbox is the largest provider of Multi-Touch Multi-Channel Marketing solutions for businesses and organizations worldwide. Its core competencies include Lead Generation, Appointment Setting, Lead Nurturing and Database Services, delivered through its proprietary marketing automati…

Read More »

More Articles From This Author

Why Holidays Could Hurt your B2B Business in Singapore

Why Holidays Could Hurt your B2B Business in Singapore

12/19/2017 Holidays can be the busiest or the slowest time of the year for businesses depending on the industry that you’re into. But how can it affect your business? Can it do good or hurt your business?Singapore has 11 days of public holidays celebrated every year.Source: www.straitstimes.com To B2C busine... Read More »

The Increasing Importance of Multi-Channel Marketing in Asia

The Increasing Importance of Multi-Channel Marketing in Asia

11/01/2017 According to Digital Trends 2015 report, multi-channel campaign appeared to be at the bottom with only 7% in APAC said that multi-channel was the most exciting opportunity.This 2017, many marketers in Asia saw the importance of multi-channel marketing because of the increase in multi-channel interac... Read More »

Making B2B Lead Generation Work for Consulting Firms in APAC

Making B2B Lead Generation Work for Consulting Firms in APAC

08/15/2017 Whether you’re into financial or IT consulting or a company offering any business consulting services, having consistent and loyal clients are important to keep up with the demands to grow their business.Cost reduction and risk management financial related advice or IT operation and strategy consu... Read More »